Das Fyre Festival mit 12000 USD Ticketpreisen ist ein wenig schief gegangen …

“GENERAL FESTIVAL QUESTIONS

What is Fyre Festival?
Fyre Festival is a 2 weekend festival taking place on private islands in the Exumas on Fyre Cay, just about an hour flight away from Miami, with an all star cast of performers, models, influencers, and thought leaders attending.

What are the dates of Fyre Festival?
Week 1: April 28th, 2017 to April 30th, 2017 Week 2: May 5th, 2017 to May 7th, 2017

What is the weather like on Fyre Cay?
Gorgeous, it’s really one of the best, best times of year to be in the Bahamas!

Is the event rain or shine?
Yes.

How many people will be on the island? Is there a limit?
Thousands of like-minded festival-goers will be on the island; however, due to security we cannot release exact numbers.

Do I need to have housing or is it possible to secure my own lodging?
You must buy housing unless you plan on chartering a yacht (dockage fees + day pass apply). If you are chartering a yacht, there is a day pass available by special request only. We can also help you to arrange a yacht charter. Packages will be released soon.

How will I pay for things on the island?
Fyre Festival is working towards being cashless. However, we suggest coming to the island with some cash on hand as there are no ATMs. That being said, every vendor will accept credit cards.

When’s the lineup going to be announced?
Very soon.

Who is performing each weekend?
The Fyre Festival lineup will be announced soon. Get excited; there will be performances going on throughout the day and night.

Besides performances what other activities will be available while on the island?
A formal list of available experiences will be released closer to the date of the event. Look forward to art installations, culinary experiences, special performances, and more—the best of everything.

Is there a map of the island available?
Yes a digital map of the island will be available soon.

Is everything walking distance?
Yes, and if not, by boat.

Where do I check in?
You will be checked in with your tickets at the airport prior to departure. You will receive housing locations upon arrival.

TICKETING

What is the Fyre Festival refund policy?
All sales are final. There will be no refunds.

Are tickets transferable?
Tickets are non-transferable on third-party websites. If you would like to sell your ticket to a friend, it must be facilitated through Tablelist. Please email concierge@fyreapp.com to coordinate a resale.

Should I expect any materials in the mail?
Fyre is all about making things seamless, easy, and transparent. As such, all of the necessary materials will be digital. Wristbands will be distributed upon arrival.

Are there group rates for groups over a certain size?
No, there are no special group rates outside of the listed packages.

Are there any discounts available?
There is a military discount available. Please email concierge@fyreapp.com with your credentials and military id in return for your promo code.

Is it possible to attend the festival both weekends?
Yes; however, you must buy a package for both weekends if you would like to attend both weekends.

Is it possible to attend the festival both weekends?
It is possible to switch weekends, as long as space permits. To change your reservation, email concierge@fyreapp.com.

Does my ticket need to display my name?
Yes, each guest must have his/her name on his/her ticket. If you purchased a package for a group, you will be asked to provide a guest list naming each person in your group.

Can I use more than one credit card?
You may split the total bill if you are paying in full either between two personal cards or your guests. Each additional person will need to create a Tablelist account and “join” the booking. If you would like to split amongst two personal cards you will need to create an additional Tablelist account.

If I add a ticket to my cart, how long will it hold for?
Tickets to Fyre Festival are not held. Tickets will be distributed on a rst-come rst-served basis to completed purchases. You can buy the ticket if it is before the event, or if they have not already sold out.

What is Tablelist?
Tablelist is real time online reservation and venue management for nightclubs, lounges, bars and events. It is a trusted ticketing platform that has provided services for 1,000’s of venues and events across the US and abroad.

VIP

What is included in a VIP ticket?
The VIP ticket will provide you with an elevated experience. You will have access to VIP events, special viewing areas, and curated culinary experiences by a special chef on the island.

Is there bottle service available?
There will be VIP sections with bottle service available for purchase all weekend long. Packages and offers will be available closer to the festival date on Tablelist.

TRANSPORTATION

How do I get to Miami?
However you want! It will be your only responsibility this weekend…

Where do the Flights leave from in Miami?
Flights will be departing and arriving at local Miami airports. The exact airport of your flight will be confirmed with your reservation a few weeks prior to departure.

What is the Flight schedule to and from Fyre Cay?
Flights will be leaving from Miami to Fyre Cay from sunrise to sunset Thursday, Friday and Saturday.
Flights will be leaving from Fyre Cay to Miami from sunrise to sunset Saturday, Sunday and morning Monday.

How and when do I schedule my Flight to and from Miami?
A few weeks after your ticket is purchased you will receive an email to coordinate flights for all individuals in your group. All flights are assigned on a first come, first-serve basis.

How many people will be on one plane?
Depending on the plane, there will be 30-50 people one each flight.

How do I change my Flight reservation or request a Flight with a friend?
Flight reservations may be changed, space permitting. To coordinate, please reach out to concierge@fyreapp.com.

What do I need to get on the plane?
You will need a passport with an expiration date at least 6 months after the date of your departure, and a valid ticket for the correct weekend.

What if I miss my Flight?
We will make every effort to schedule you on the next flight, but an additional charge may apply. Please allow yourself ample time to arrive to the airport.

What type of private aircraft will be used as transport to Fyre Cay?
There will be many different types of aircrafts used. Your specific aircraft will be confirmed with your flight reservation details.

What pilots has Fyre Festival partnered with?
The pilots are professionals and carry the proper insurance required.

Is it possible to attend the festival for a single day? If I go a day later is the ticket cheaper?
While it is possible to attend the festival for a single day, ticket pricing will stay the same no matter which day you book for. The package will not change.

Can I leave the island and return at a later time?
Re-entry is permitted to the island. You will simply need to scan your wristband each time you leave the island for security and safety purposes.

How do I retrieve my ticket?
You can download the Tablelist App, or sign into your Tablelist account on the web to access your ticket package. If you are unable to locate your purchase, Tablelist customer support will be able to help you locate your purchase! Please reach out to hello@tablist.com

Is there an option to coordinate my own transportation?
Yes, but there are restrictions. Once you purchase your ticket and confirm your reservation, please reach out to concierge@fyreapp.com to help coordinate special transportation afterwards.

Are personal boats and yachts allowed?
Yes! If you plan to bring your own boat/yacht, please notify concierge@fyreapp.com.

LODGING

What are housing accommodations?
We’ve worked with an incredible design team to build luxurious tents. These tents feel just like a hotel with the comforts of home.

What is included in housing accommodations?
Each housing accommodation guarantees the defined sized bed with appropriate linens along with charging stations and lights.

Are there bathrooms?
Yes, luxury shared communal bathrooms with showers will be accessible throughout the island. There will be no private bathrooms.

Will there be running water?
Yes, there will be running water on the island.

Will there be laundry facilities?
There will be no laundry facilities available on the island.

What do I need to bring with me to the island?
Pack as if you are going on vacation to a tropical location. Sunscreen and bug repellent are highly recommended.

Can I stay in between the two weekends?
No, you must leave the island by the last flight out Monday. You can return again the following Thursday at.

If I choose the shared option, can I switch/request a roommate?
Yes, you may request a roommate for “The Retreat” package, after you book your spot. Please email concierge@fyreapp.com to request a roommate, with your guest cc’d. Changes are allowed as space permits.

FOOD + DRINK

Is food included? What kind will be available?
Food is included in the price of your ticket. We are working with a variety of local and international vendors to create an incredible hospitality experience. Check back soon for updates!

How is Fyre Festival accommodating dietary restrictions?
We will make our best efforts to accommodate food restrictions. An email will go out to confirm any restrictions prior to the event.

Is alcohol included? What kind will be available?
Alcohol is not included, but will be available for purchase throughout the island. Anything you would find at your favorite bar, you will find at Fyre Cay with added local specialities! Menus will be released prior to the festival.

Can I bring my own alcohol?
No. Alcohol may be purchased on the island, but cannot be brought.

What is the age requirement for alcohol consumption?
In order to purchase alcohol, guests must be 21 year of age or older at the time of purchase. If you are turning 21 during the time you will be on Fyre Cay, you must wait until 12:00am of your birth date to acquire a 21+ wristband. No exceptions will be made.

Are cases of bottled water allowed on the island?
No; however, they will be available for purchase at the Fyre Convenience store.

HEALTH + SAFETY + SECURITY

Will there be a doctor on the island?
Yes. The island will be honoring American Standards for medical safety. There will be a be medical tent on the island with professional medical providers. If there is an emergency, guests will be transported to the nearest appropriate facility in Miami or the Dr. Hospital in Nassau.

Is the water safe to drink?
Yes the water is safe to drink! We will have water bottle filling stations throughout the island. , but there will also be complimentary bottles of water throughout the festival.

Is there security on the island?
Fyre Festival is working with local law enforcement to ensure a safe festival experience for all. Private contractors and the Bahamian army will be on site the entire time.

Will I be searched upon entering?
Yes; there will be zero tolerance for prohibited items..

Do the tents lock?
The housing will have locks on the doors, but would suggest keeping an eye on valuables at all times, and utilizing lockers on the island.

Is there a place I can lock or protect my belongings?
There will be lockers on the island, but would advise to not bring valuable belongs unless necessary.

Do you have a lost and found?
Yes.

How will I know who is a Fyre Festival team member?
All Fyre Staff members will be visibly identifiable with t-shirts.

What happens if I break a rule on the island?
You will be sent home immediately, subject to an extra change, and not refunded for your purchase.”

Quelle: Fyre Festival FAQ (PDF)

So hat man sich das alles vorgestellt. Hat sich ja alles ganz nett angehört. Die ersten Gäste sind nun auf der Party Insel auf den Bahamas eingetroffen. Dort ist aber Berichten zur Folge das Chaos ausgebrochen. Alles war irgendwie nicht so wie im Katalog beschrieben. Ein wenig so wie wenn man ein Luxushotel in der Türkei bucht und dann auf einer Baustelle ankommen würde.

BBC hat einen sehr lesenswerten Artikel dazu: ‘Luxury’ Fyre Festival is cancelled with ticket-holders still stranded in Bahamas

Das Drama ging weiter. Der Hauptact Blink-182 hat abgesagt …

und die Fyre Festival Page ist offline:

“Fyre Festival set out to provide a once-in-a-lifetime musical experience on the Islands of the Exumas.

Due to circumstances out of our control, the physical infrastructure was not in place on time and we are unable to fulfill on that vision safely and enjoyably for our guests. At this time, we are working tirelessly to get flights scheduled and get everyone off of Great Exuma and home safely as quickly as we can. We ask that guests currently on-island do not make their own arrangements to get to the airport as we are coordinating those plans. We are working to place everyone on complimentary charters back to Miami today; this process has commenced and the safety and comfort of our guests is our top priority.

The festival is being postponed until we can further assess if and when we are able to create the high- quality experience we envisioned.

We ask for everyone’s patience and cooperation during this difficult time as we work as quickly and safely as we can to remedy this unforeseeable situation. We will continue to provide regular updates via email to our guests and via our official social media channels as they become available.

-The Fyre Festival Team”

Irgendwie versuchen diese gestrandeten Gäste nun aus den Bahamas rauszukommen. Eine echt crazy Geschichte …