Marriott / Starwood haben die Kundendaten einer halben Milliarde Menschen verloren …
Marriott ist heute mit einer nicht so tollen Information an die Öffentlichkeit gegangen. Seit 2014 hat man die SPG Kundendaten ausgespäht. Ein halbe Milliarde Gäste sind betroffen. Bei 327 Millionen Kunden hat man sogar weiterführende Daten (Kreditkarte, Pass Nr. usw.) verloren. Man kann nicht ausschließen, dass die kompletten Kreditkartendaten auch verloren wurden.
Die Pressemitteilung:
“On September 8, 2018, Marriott received an alert from an internal security tool regarding an attempt to access the Starwood guest reservation database in the United States. Marriott quickly engaged leading security experts to help determine what occurred. Marriott learned during the investigation that there had been unauthorized access to the Starwood network since 2014. The company recently discovered that an unauthorized party had copied and encrypted information, and took steps towards removing it. On November 19, 2018, Marriott was able to decrypt the information and determined that the contents were from the Starwood guest reservation database.
The company has not finished identifying duplicate information in the database, but believes it contains information on up to approximately 500 million guests who made a reservation at a Starwood property. For approximately 327 million of these guests, the information includes some combination of name, mailing address, phone number, email address, passport number, Starwood Preferred Guest (“SPG”) account information, date of birth, gender, arrival and departure information, reservation date, and communication preferences. For some, the information also includes payment card numbers and payment card expiration dates, but the payment card numbers were encrypted using Advanced Encryption Standard encryption (AES-128). There are two components needed to decrypt the payment card numbers, and at this point, Marriott has not been able to rule out the possibility that both were taken. For the remaining guests, the information was limited to name and sometimes other data such as mailing address, email address, or other information.”
Die Pressemitteilung: Marriott Announces Starwood Guest Reservation Database Security Incident
Man hat eine Hilfe Page eingerichtet. Kunden aus den USA, Kanada oder UK bekommen eine Webwatcher Mitgliedschaft für ein Jahr. Die DACH Kunden sind scheinbar nicht so wichtig. US, UK und kanadische Kunden können so die Veröffentlichung ihrer Daten online überwachen. Für uns gibt es das nicht :/
[button link=”https://answers.kroll.com” color=”silver” newwindow=”yes”] Starwood Guest Reservation Database Security Incident[/button]
verlieren kundendaten? ganz im gegenteil, jetzt gibt es sogar ein externes backup davon!
Vielleicht könnte man damit die Daten verwenden, um die Accounts richtig zu berechnen ;)