Kanada bekommt scharfe Fluggastrechte

Kanada hat jetzt äußerst scharfe Fluggastrechte …

Kanada hat sich Fluggastrechte gegeben. Sie ähneln und erinnern verdammt an die EU Fluggastrechte.

Ein Teil der Fluggastrechte gilt mit 15.07., ein zweiter Teil erst mit 15.12.2019. Man muss sich also derzeit noch immer ansehen, ob diese speziellen Passagen schon heranzuziehen sind. Prinzipiell sind alle Flüge von und nach Kanada betroffen.

Hier die interessanten Passagen:

Unterscheidung große oder kleine Airline

„large carrier means a carrier that has transported a worldwide total of two million passengers or more during each of the two preceding calendar years. (gros transporteur)
small carrier means any carrier that is not a large carrier. (petit transporteur)“

Rebooking

„17 (1) If paragraph 11‍(3)‍(c), (4)‍(c) or (5)‍(c) or 12‍(2)‍(c), (3)‍(c) or (4)‍(c) applies to a carrier, it must provide the following alternate travel arrangements free of charge to ensure that passengers complete their itinerary as soon as feasible:
(a) in the case of a large carrier,
(i) a confirmed reservation for the next available flight that is operated by the original carrier, or a carrier with which the original carrier has a commercial agreement, is travelling on any reasonable air route from the airport at which the passenger is located to the destination that is indicated on the passenger’s original ticket and departs within nine hours of the departure time that is indicated on that original ticket,
(ii) a confirmed reservation for a flight that is operated by any carrier and is travelling on any reasonable air route from the airport at which the passenger is located to the destination that is indicated on the passenger’s original ticket and departs within 48 hours of the departure time that is indicated on that original ticket if the carrier cannot provide a confirmed reservation that complies with subparagraph (i), or
(iii) transportation to another airport that is within a reasonable distance of the airport at which the passenger is located and a confirmed reservation for a flight that is operated by any carrier and is travelling on any reasonable air route from that other airport to the destination that is indicated on the passenger’s original ticket, if the carrier cannot provide a confirmed reservation that complies with subparagraphs (i) or (ii); and
(b) in the case of a small carrier, a confirmed reservation for the next available flight that is operated by the original carrier, or a carrier with which the original carrier has a commercial agreement, and is travelling on any reasonable air route from the airport at which the passenger is located to the destination that is indicated on the passenger’s original ticket.“

Kompensation: Delay oder Cancellation

„19 (1) If paragraph 12‍(2)‍(d) or (3)‍(d) applies to a carrier, it must provide the following minimum compensation:
(a) in the case of a large carrier,
(i) $400, if the arrival of the passenger’s flight at the destination that is indicated on the original ticket is delayed by three hours or more, but less than six hours,
(ii) $700, if the arrival of the passenger’s flight at the destination that is indicated on the original ticket is delayed by six hours or more, but less than nine hours, or
(iii) $1,000, if the arrival of the passenger’s flight at the destination that is indicated on the original ticket is delayed by nine hours or more; and
(b) in the case of a small carrier,
(i) $125, if the arrival of the passenger’s flight at the destination that is indicated on the original ticket is delayed by three hours or more, but less than six hours,
(ii) $250, if the arrival of the passenger’s flight at the destination that is indicated on the original ticket is delayed by six hours or more, but less than nine hours, or
(iii) $500, if the arrival of the passenger’s flight at the destination that is indicated on the original ticket is delayed by nine hours or more.“

Kompensation: Denial of Boarding

„20 (1) If paragraph 12‍(4)‍(d) applies to a carrier, it must provide the following minimum compensation:
(a) $900, if the arrival of the passenger’s flight at the destination that is indicated on the original ticket is delayed by less than six hours;
(b) $1,800, if the arrival of the passenger’s flight at the destination that is indicated on the original ticket is delayed by six hours or more, but less than nine hours; and
(c) $2,400, if the arrival of the passenger’s flight at the destination that is indicated on the original ticket is delayed by nine hours or more.“

Kompensation: Downgrade

„(3) If a passenger is assigned a seat in accordance with subsection (2) that is in a lower class of service than their ticket provides, the carrier must reimburse the price difference between the classes of service, but if the passenger chooses a seat that is in a higher class of service than their ticket provides, the carrier may request supplementary payment representing the price difference between the classes of service.“

Kompensation: Übernachtungskosten

„(2) If the carrier expects that the passenger will be required to wait overnight for a flight reserved as part of alternate travel arrangements, the carrier must offer, free of charge, hotel or other comparable accommodation that is reasonable in relation to the location of the passenger, as well as transportation to the hotel or other accommodation and back to the airport.“

Die Veröffentlichung in ihrem Gesetzblatt steht noch aus.

Hier die komplette Verordnung: Air Passenger Protection Regulations

Schau doch mal im Boarding-Bereich DE Facebook Gruppe vorbei:  Vielflieger Lounge – Tipps & Tricks für Vielflieger