Cathay Pacific reagiert auf die Coronvirus Problematik in China …
Der Ausbruch einer Coronavirus Seuche in China schreitet voran. Cathay Pacific / Dragon erlaubt nun kostenlose Stornos und Änderungen für alle China Tickets bis Ende Februar.
„Passengers travelling to/from other Mainland China ports
Rebooking, rerouting and refund charges will be waived for all tickets issued worldwide (irrespective of fare type) on/before 24 January 2020 for travel with Cathay Pacific/Cathay Dragon confirmed bookings arriving to or departing from Mainland China between 24 January 2020 and 29 February 2020. Please view our Special ticketing guidelines for further details.“
Quelle: Notice for passengers travelling to/from Mainland China
Die Regeln dazu:
„With immediate effect, rebooking, rerouting and refund charges will be waived for all tickets issued worldwide (irrespective of fare type) on/before 24 January 2020 for travel with Cathay Pacific/Cathay Dragon confirmed bookings arriving to or departing from Mainland China between 24 January 2020 and 29 February 2020.
1. Cathay Pacific/Cathay Dragon tickets
a. Cancellation and Refund
Waive on cancellation, and refund charges.
No-show passenger is not eligible for the waiver.
b. Rebooking/ rerouting
Rebooking/ rerouting charges will be waived on conditions that:
Such requests are made on/before 29 February 2020 and before departure, for travel with Cathay Pacific/Cathay Dragon confirmed bookings arriving to or departing from Mainland China between 24 January 2020 and 29 February 2020.
No-show passengers are not eligible for the waiver.
Revised (NEW) travel date must be on/before 31 May 2020 and subject to flight availability.
In which case, the ticket expiry date will be adjusted accordingly.
The newly rebooked sector must observe and conform to the conditions of the respective fare rule, e.g. blackout dates, flight application, weekend/weekday travel, stopover charges and applicable seasonality by collecting additional/refunding difference (if any) as appropriate.
Reissuance charges will only be waived due to the expiry of the original ticket
Rerouting to/from/via Cathay Pacific/ Cathay Dragon online cities
And subject to flight availability and fare/tax difference.
c. Group Tickets
Please refer to your local travel agent.“
Hier mehr: Special ticketing guidelines for passengers travelling to/from Mainland China
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