Hyatt hat eine großzügige Storno- bzw. Umbuchungsregel für China Aufenthalte installiert …
Die Airlines beginnen sukzessive Storno- bzw. Umbuchungsregeln für China zu veröffentlichen. Hyatt bietet als erste große Hotelmarke für Aufenthalte in China eine Storno- bzw. Umbuchungsmöglichkeit.
Die Storno- bzw. Umbuchungsregeln:
“The safety and wellbeing of our guests and colleagues is a top priority for Hyatt.
In light of the recent cases of novel coronavirus, we are closely monitoring the situation and fully understand the concerns around traveling during this time. Consistent with Hyatt’s commitment to care, the following has been implemented:
1. Guests who have booked stays between January 23 until February 10, 2020 at any Greater China Hyatt hotel via Hyatt official channels, including Hyatt.com, World of Hyatt App, WeChat Mini Program and Global Contact Center, can postpone or cancel without any cancellation fee;
2. Guests from Greater China who have booked stays from January 23 until February 10, 2020, at any Hyatt hotel globally via Hyatt official channels, including Hyatt.com, World of Hyatt App, WeChat Mini Program and Global Contact Center, can postpone or cancel without any cancellation fee;
3. Greater China Hyatt hotels continue to work with group and event customers with questions or concerns regarding future business;
4. For further information and inquiries, please kindly contact your nearest Hyatt Global Contact Center (https://about.hyatt.com/en/contact.html) or reach us via WeChat (WeChat ID: HyattHotels); for bookings made via OTA or other third parties, please contact your booking provider for assistance.
We will remain vigilant and follow the recommended procedures and protocols of the national and local authorities in an effort to ensure the safety and wellbeing of our guests and colleagues.”
Zur Mitteilung: Hyatt Announcement
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