Bei ANA rollt die Stornowelle …
Vor einer Woche gab es bei ANA eine kleine Anomalie. Man hat über die regionale Page in Vietnam sehr günstig Flüge von Asien in die Welt verkauft. Ich habe euch über diesen Deal informiert ;)
Bei ANA wird man diese Buchungen nun stornieren.
Die Infos:
“On April 17, an error on the ANA Vietnam website was identified, related to a technical issue with the currency conversion. Due to this error, some customers were able to purchase certain tickets at discounted amounts from standard rates, and the ANA Vietnam website was temporarily closed in order to address this issue.
This is now fixed and was related to a technical error in the fare quote system provided by Amadeus, a travel technology provider.
Customer service is ANA’s top priority, and we strive to maintain safety and quality in our operations every day. We truly regret that this issue occurred, and deeply apologize to our customers for any inconveniences.
Information for Affected Customers
For the flights which were erroneously processed, ANA will cancel and fully refund all itineraries. ANA will notify each customer affected by the error. We sincerely apologize for the inconvenience, and appreciate your cooperation in communicating with us.”
Zur Pressemitteilung: Notice Regarding the Issue on ANA Vietnam Website
Stolzer Erfinder der Freizeit! Seit 2011 helfe ich Millionen Besuchern ihre Reisen zu optimieren! Stay connected! Abonniere doch meine neue private Facebook Gruppe: Meilen – Punkte – Upgrades – Status – Deals
