Emirates hat bei Skywards das Feature Meilenpooling freigeschalten …

Meilenpooling ist gerade eine Mode. Prinzipiell sind Haushalts- und Familienaccounts zu begrüßen. Man hat da nicht irgendwo kleine Mengen geringer Meilenbeträge herumliegen und kann sie für schöne Einlösungen benutzen.

Emirates geht bei Skywards einen eher konservativen Weg. Lufthansa hat z. B. das Meilenpooling sehr offen gelassen. Man überprüft wie auch bei British Airways Executive Club keine Familienverhältnisse.

Bei Emirates gibt es leider nur Familienaccounts. Die Relation muss bei Nachfrage nachgewiesen werden. Bei Etihad gibt es auch Familienaccounts, aber das Feature Haushaltshilfe. Da kann man sich dann bei fehlender Verwandtschaft ein wenig behelfen. Wie gesagt, bei Emirates fehlt das leider.

ACHTUNG: Es können nur zukünftig gesammelte Meilen gepoolt werden!

Die Bedingungen:

“+ A Member must log into their individual Emirates Skywards account in order to create a My Family account and become the Family Head.
+ In case of any promotion, communication or dispute related to My Family, the profile of the Family Head will be used i.e. Country of Residence, Tier, etc.
+ Participation in My Family is offered at Emirates’ discretion.
+ Participation in My Family is open to individual Emirates Skywards Members and Skywards Skysurfers.
+ The Family Head must be 18 years of age or older.
+ The Family Head may nominate via the Website, a maximum of seven Family Members aged two or above.
+ Family Members must be directly related to the Family Head in one of the following ways: Husband, Wife, Partner, Father, Mother, Step-Father, Step-Mother, Father-in-law, Mother-in-law, Son, Step-Son, Daughter or Step-Daughter.
+ Family Members may be requested to provide Emirates Skywards with additional proof of their relationship to the Family Head.
+ The Family Head may add an unlimited number of infants for the purpose booking flights. Infants cannot pool Miles to a My Family account. Once an infant turns two, they will be automatically removed from the My Family account and they can be added as a new Family Member by the Family Head after enrolling into Skywards Skysurfers.
+ The Family Head may only be registered against one My Family account at any time.
+ At least one Family Member in addition to the Family Head should remain in the My Family account at all times, for the group to remain active and eligible for promotions or special offers.
+ A Family Head or Family Member must first become an individual Member of Emirates Skywards or Skywards Skysurfers before joining My Family.
+ At the time of joining My Family, the Family Member (aged 18 or above) will be asked to choose a percentage (up to 100%) of Miles earned on Emirates flights only, (being flights operated and marketed by Emirates, and excluding codeshare flights with partner airlines) that he/she wishes to pool into the My Family account for the purpose of making redemptions. The remaining Miles balance will stay in the individual’s Emirates Skywards account. The contribution percentage can be changed at any time.Children below the age of 18 can be added to and remain a part of a My Family account only if the registered parent or guardian on their Skywards Skysurfers account is the designated Family Head. Any changes to this, may result in the child being automatically removed from the My Family account. Until the child turns 18, the parent or guardian will decide on the Miles contribution percentage on behalf of the child.
+ The Family Head and Family Members will earn Miles and Tier Miles in their individual Emirates Skywards account based on their individual Emirates Skywards Membership Tier.
+ Any Miles or Tier Miles earned prior to joining My Family will remain in the individual’s Emirates Skywards account.
+ Tier Miles cannot be pooled into the My Family account and will be credited to and remain in the Member’s Emirates Skywards or Skywards Skysurfers individual account. For the purposes of My Family, reference to Miles excludes Tier Miles.
+ Only Miles earned on Emirates flights (being flights operated and marketed by Emirates and excluding codeshare flights with partner airlines) can be pooled into the My Family account.
+ Miles once pooled to the My Family account, cannot be transferred back to the Member’s individual Emirates Skywards account. By joining My Family, Family Members are agreeing to give their consent and authority to the Family Head to redeem Miles from the My Family account and book and manage travel on their behalf.
+ Emirates Skywards will make visible to the Family Head and each Family Member; title, first name, last name, Miles pooled, Miles contribution percentage, Miles redeemed and accrual date of any My Family related Miles transactions of a Family Member in order for the Family Head to manage the account efficiently and make redemptions on behalf of all Family Members. Flight history and other personal details will not be visible to other Family Members of My Family and will remain in the Member’s individual Emirates Skywards account.
+ Emirates Skywards will make visible to the Family Head; Cash+Miles bookings and Classic Reward bookings made by the Family Head using Miles in the My Family account, in order for the account to be managed efficiently. Because the Family Head is able to make a booking for Family Members using Miles from the My Family account, the Family Head will have access to information related only to bookings made using the My Family account such as Passenger Name Record (PNR), special meal types, requests for passengers with special needs, details related to redemption flight tickets, including cabin class and fare type and details related to transactions i.e transaction type, passenger name (title, first name and last name of the Member who has flown)
+ Family Heads and Family Members should continue to use their individual Emirates Skywards membership number when making a booking and will not need to quote a separate My Family membership number.
+ A Family Member can make bookings and redeem Miles from their individual Emirates Skywards account only.
+ For Cash+Miles and Classic Rewards bookings, the Family Head can redeem Miles for current Family Members only.
+ Miles will retain their original validity of three years from the date of travel. Miles will be removed from the individual’s Emirates Skywards account and the My Family account at the end of the month in which the respective Member was born. For example, a Member who earns Miles in May 2018 and has a birthday in August will see these Miles expire from his individual Emirates Skywards account and the My Family account on 31 August 2021.
+ Miles will be credited to an individual Emirates Skywards Member’s account in the Emirates Skywards programme and the associated My Family account based on the percentage contribution set. Retroactive claims will apply the percentage set at the time of the claim being made, and not as per the flight date.
+ Miles contributions to the My Family account cannot be backdated for travel or services prior to the date that the respective Member joined the My Family.
+ A Family Head cannot remove themselves from the My Family programme or nominate a replacement Family Head. They will have the option to close the My Family account and will forfeit any remaining Miles pooled.
+ A Family Head may remove a Family Member from the My Family account at any time on the Website or by contacting an Emirates Contact Centre. Once the maximum number of Family Members is reached, only three replacements are permitted in any calendar year.
+ A Family Member may remove themselves from the My Family account at any time by clicking on Leave My Family account, however:
+ Any Miles pooled into the My Family account will remain in the My Family account
+ The Family Head will no longer be able to make redemptions using Miles from the My Family account in the name of this Family Member
+ The Family Member will no longer have visibility of the My Family account
+ Only individual Emirates Skywards Members can join My Family.
+ Family Members can pool Miles earned on flights operated and marketed by Emirates only.
+ Miles contributions to the My Family account cannot be backdated for travel or services prior to the date that the respective Member joined the My Family.
+ Miles will be credited to an individual Emirates Skywards member’s account and the associated My Family account based on their set percentage contribution.
+ Retroactive claims will apply the percentage set at the time of the claim being made, and not as per the flight date.
+ Family Heads and Family Members should continue to use their individual Emirates Skywards membership number when making a booking and will not need to quote a separate My Family membership number.
+ Miles once pooled to the My Family account, cannot be transferred back to the Member’s individual Emirates Skywards account. By joining My Family, Family Members are agreeing to give their consent and authority to the Family Head to redeem Miles from the My Family account and book and manage travel on their behalf.
+ Emirates Skywards will make visible to the Family Head and each Family Member; title, first name, last name, Miles pooled, Miles contribution percentage, Miles redeemed and accrual date of any My Family related Miles transactions of a Family Member in order for the Family Head to manage the account efficiently and make redemptions on behalf of all Family Members. Flight history and other personal details will not be visible to other Family Members of My Family and will remain in the Member’s individual Emirates Skywards account.
+ Emirates Skywards will make visible to the Family Head; Cash+Miles bookings and Classic Reward bookings made by the Family Head using Miles in the My Family account, in order for the account to be managed efficiently. Because the Family Head is able to make a booking for Family Members using Miles from the My Family account, the Family Head will have access to information related only to bookings made using the My Family account such as Passenger Name Record (PNR), special meal types, requests for passengers with special needs, details related to redemption flight tickets, including cabin class and fare type and details related to transactions i.e transaction type, passenger name (title, first name and last name of the Member who has flown).”

Zur Pressemitteilung: Emirates Skywards introduces enriched family programme to allow 100% pooling of Miles

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