Bei Virgin Atlantic fällt das Limousinenservice für die Business weg …
Hohe Buchungsklassen bei Virgin Atlantic hatten ein Chauffeur Service Feature. Virgin Atlantic nimmt das nun mit Sommer weg. (Danke: Headforpoints.com)
Die Mitteilung:
„We are always evaluating our services to ensure they meet the needs of our customers. As the habits of our Upper Class customers change and the demand for complimentary ground transfer continues to decrease, we’ve made the decision to change how we offer this service. For flight bookings made from 1st July 2020, ground transfers will become an additional option for guests to purchase.
In recent years, of the 20% of Upper Class customers that are eligible for a complimentary transfer, fewer than 50% choose to use one. So from 1 July 2020, we’ll no longer offer complimentary ground transfers as part of our Upper Class service. This includes chauffeur cars, limobikes and Heathrow and Gatwick Express tickets.
This change reflects evolving preferences and means we’ll be providing a consistent experience with our partners Delta, Air France and KLM. Customers will still be able to pay to pre-book a chauffeur car with us to take them to and from the airport.
We continue to invest heavily in our much-loved Upper Class product, focusing on what our customers have told us they want. We’ll be introducing eight further A350 aircraft in 2020 and 2021, so that more can experience the stunning A350 Upper Class suite and the new Loft area, as well as a brand new Virgin Atlantic Clubhouse in Manchester this summer.“
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Es ist ja nicht so, dass die Leute keine Uber, Grab oder Lyft App bedienen könnten. Es ist jetzt nicht der riesige Verlust, aber das Cost Cutting der Airlines beim Chauffeur Service ist nicht sonderlich toll. Gerade wo ja Virgin Atlantic sogar sagt, dass das gar nicht so viele Kunden verwenden würden. Ich persönlich finde Chauffeur Service ganz nett. Es macht so eine reibungslose Reise.
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