World of Hyatt hat bei einer Stornierung einer nicht-stornierbaren Buchung eine kleine Kompensation angekündigt …
World of Hyatt bietet eine kleine Kompensation bei Storno einer nicht-stornierbaren Buchung. Einerseits gibt es mal bis 31.03. ein kostenloses Storno für Aufenthalte in China, Südkorea, Japan und Italien. Für andere Stornos erhält man pro Reservierung 10 000 Punkte als kleine Kompensation.
Die Pressemitteilung:
“Hyatt hotels continue to welcome business and leisure travelers with our established operational excellence and commitment to care.
As a reminder, to provide additional flexibility to our guests with travel plans in countries with severe travel restrictions, Hyatt is waiving cancellation fees for stays through March 31, 2020 for the following:
Guests residing in Greater China, South Korea, Japan and Italy with reservations at Hyatt hotels globally
Guests with reservations at Hyatt hotels in Greater China, South Korea, Japan and Italy
Guests who booked via online travel agents or other third parties are advised to contact their booking provider for information on their policies and for assistance.
We understand the need for increased flexibility with travel planning right now. To help guests, World of Hyatt is now extending special exceptions for all Advance Purchase Rate non-refundable reservations made directly with Hyatt on or before March 8, 2020 for travel through June 2020. If interested, guests holding these fully prepaid reservations who have decided not to travel may opt to receive 10,000 World of Hyatt Bonus Points compensation in lieu of their stay to use toward future travel at any of our 900+ hotels across 17 brands globally. For full details and to make arrangements, guests can call one of our Global Contact Centers or email us at worldofhyatt@hyatt.com. Guests must contact us at least 48 hours before their stay to elect this (World of Hyatt Explorists and Globalists must contact us at least 24 hours before their stay dates to elect this). For interested non-members, colleagues will be able to quickly assist with enrolling the guest into World of Hyatt and creating a World of Hyatt account to deposit the points.”
Quelle: Mitteilung von Hyatt
Sollte das ein günstigster Stay sein, dann sind sicher die 10 000 World of Hyatt Punkte interessant. Bei teuren Stays würde ich mich direkt mit dem Hotel in Verbindung setzen. Aus Erfahrung zeigen doch viele Hotels einiges an Kulanz. Eine Verschiebung ist bei teuren Stays sicher besser als 10 000 Punkte.
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