Bei Peninsula Hotels gibts neuerdings extrem liberale Check-in und Check-out Zeiten …
Die Marke Peninsula Hotels hat sich neue Features gegeben. Umweltschonende Amenities, garantierte Connecting Rooms, neue Storno-Regeln und eine Chat-Erreichbarkeit sind nicht so extrem spektakulär. Echt außergewöhnlich ist aber die neue Early Check-in und Late Check-out Zeit. Man kann um 06:00 einchecken und am nächsten Abend um 22:00 wieder auschecken. Das geht ja in der Regel ja nichtmal mit einem Status.
“Peninsula Time Lets Guests Arrive Earlier, Stay Longer
Beginning January 2021, guests at all Peninsula properties will be able to take advantage of Peninsula Time – a distinctive programme that allows for a fully flexible check-in and check-out experience. With Peninsula Time, guests can arrange to have their room ready as early as 6:00 am on their arrival date and check out as late as 10:00 pm on their departure date at no extra charge when they book directly or with their preferred travel advisor.
“Especially now that travel has become somewhat more challenging, we understand that extra time is one of the most meaningful gifts we can provide to our guests,” said Gareth Roberts, Group Director of Brand and Operations Support for The Hongkong and Shanghai Hotels, Limited, owner and operator of The Peninsula Hotels. “By letting guests arrive earlier and stay longer, we hope to provide them with greater peace of mind – and an even more personalised experience.”
Bespoke Destination-Inspired Amenities Soothe and Inspire – Sustainably
Along with its dedication to the care and comfort of its guests, The Peninsula Hotels strives to embrace an ethos that is mindful of the planet. With its newly launched collection of scented guest room amenities, the company delivers on both these pledges. Custom-created by local fragrance curators to embody the essences of each Peninsula locale, the amenities – shampoo, conditioner, shower gel, body milk, and soap – offer guests a delightful sensory immersion in their hotel’s destination. These products are also made with natural ingredients and come in recyclable aluminium packaging.
Additionally, amenities such as shower caps, toothbrushes, and razors which formerly incorporated petroleum-based plastics, have been replaced with more ecologically minded alternatives made from corn starch, wheat, wood and recycled metal. Inner plastic wrappings in packaging have also been eliminated. Together, these sustainability improvements have allowed the new bespoke collection’s packaging to be 99.9% free of single-use petroleum plastics.
Guaranteed Connecting Rooms Make Family and Friends Stays Easy
For guests planning to stay at a Peninsula hotel with their families and friends, a new booking benefit will facilitate joyful gatherings and a sense of togetherness. Beginning 1 January 2021, guests who reserve one of The Peninsula Hotels’ elegantly appointed rooms or suites directly via peninsula.com will be able to select and confirm a connecting room or suite at the time of booking. Assurance of being able to share space with loved ones, from the moment they book their stay, means guests can spend more time planning their travel itinerary, ensuring a truly memorable experience for everyone.
In addition, when booking connecting rooms and suites on peninsula.com, Peninsula guests can take advantage of The Right Connection* offer, including:
1. 20% off the room rate when booking two connecting rooms
2. 25% off the room rate when booking a connecting room and suite
3. Daily breakfast for each guest staying in a connecting room or suite
4. US$100 credit at hotel restaurants or spa during the stay
New Cancellation Policies Allow for Better Planning, Greater Flexibility
Beginning 1 January 2021, new cancellation policies* will apply to bookings made at The Peninsula Hotels. These measures will provide guests with consistency across all Peninsula properties, when the necessity for rescheduling arises. The new policies include:
1. A standardised cancellation time for all Peninsula properties for general bookings: 3:00 pm, local time, one day prior to arrival.
2. Luxury in Advance, an early-bird booking offer at a preferential rate available in all Peninsula properties, allows guests to change reservations without penalty for up to 12 months from the original booking date.
3. Waived cancellation fees for group and banqueting bookings made through 30 June 2021 (regardless of the event date), when rescheduling the event up to 12 months from the original event date.
PenChat Offers Round-the-Clock, Contactless Service
With The Peninsula Hotels’ recently launched PenChat, a 24-hour private e-concierge service, Peninsula guests experience the ultimate in personalised attention. Without the trouble of downloading a new app, PenChat allows guests to text requests and questions to their hotel’s concierge team from instant messaging apps (WhatsApp, Facebook Messenger, WeChat or LINE) they already use on their mobile device at any time of day or night, and receive real-time replies addressing their needs. Messaging is provided both in English and the local language of each hotel. In this way, guests can be reassured that every aspect of their stay is attended to – from dining and transport reservations to local activity recommendations to in-room delivery of special items like extra pillows – quickly and securely.”
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