Kompensationen bei einem verpassten Flug ab Amsterdam Schiphol …
Amsterdam Schiphol Airport hat in den letzten Monaten einen ständigen Meltdown erlebt. Wer aufgrund der verzögerten Sicherheitskontrollen den Flug verpasst hat, kann sich bis Ende September um eine Kompensation vom Flughafen Amsterdam bemühen.
Amsterdam Airport Schiphol will introduce a scheme for passengers who were at the airport on time between 23 April 2022 and 11 August 2022, but missed their flight due to an exceptional waiting time at security control. The airport has approached Ombudsman MAX and the Dutch Consumers’ Association to discuss how Schiphol can accommodate these people. The temporary scheme has been developed collaboration with them. Travellers who incurred costs during the aforementioned period because they missed their flight due to a long security control queue can submit a compensation request to the airport until 30 September.
Travellers can apply for compensation for costs incurred to rebook a flight or for a replacement flight, for alternative transport if they have chosen to travel to a destination by other means, or for extra travel costs incurred to travel to Amsterdam Airport Schiphol or another airport. Travellers can also claim accommodation costs at or near Schiphol and the expenses for non-cancellable accommodation, transport or activities at their destination.
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