In London gibt es wieder eine British Airways Lounge. Es ist die First Lounge …

British Airways wird ab 04.07. wieder Lounges öffnen. Die First Lounge und die Arrival Lounge werden für alle Business / First / Statuskunden offen sein. Für die First oder Concorde Room Card Besitzer gibt es einen abgetrennten Bereich. Beim Servicekonzept stellt man auf Bedienung um.

“From 4 July, we’ll be opening our First lounge and Arrivals lounge at Heathrow, Terminal 5. We have introduced a number of measures to ensure the health, well-being and safety of you and our colleagues, including safe distance markers and sanitising stations throughout the lounge. We’ve worked with our suppliers to provide a clean and safe environment for you and our colleagues from the preparation and delivery of food to cleaning the bathrooms, communal and seating areas. To minimise contact, we’ve launched a new service ‘Your Menu’ where you’ll be able to order your own food and drink and which (once it’s been submitted) will be brought directly to you. You will also receive a Welcome Card with a guide on how you can make your stay with us more comfortable.”

First Lounge für alle Kunden

“Our lounges will open in phases, starting with our First and Arrivals lounge at Heathrow Terminal 5 on 4 July. All eligible lounge customers will be able to use the First lounge irrespective of the cabin you are flying in.”

Ein abgetrennter Bereich für die First

“We have a created the Concorde Terrace which is a dedicated area within the First lounge which can be used if you are travelling in First or have a Concorde Room card. Please use the ‘Your Menu’ service to order any food or drinks. It will be hosted by one of our colleagues, so please speak to them if you require any assistance.”

Spa bleibt zu

“The Elemis Spa will be closed.”

Alles in Bedienung

“To minimise contact in the lounge, we have launched a ‘Your Menu’ website which allows you to order food and drink from the comfort of your seat. We’ll be offering separate morning and afternoon menus with a choice of hot and cold food or drinks which will be delivered directly to you.”

Die Info Page: Looking forward to welcoming you back FAQs


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