Jumeirah führt Jumeirah One Programm ein … und entwertet das Sirius Programm weitgehend

Die Jumeirah Kette startet ein neues entwertetes Loyalitätsprogramm …

Die Jumeirah Kette entledigt sich dem Sirius Programm und führt ein neues Programm mit dem Namen Jumeirah One ein. Bestehende Gold und und Silber Kunden behalten das gleiche Statuslevel. Die Benefits werden aber stark zusammengekürzt.

Kunden mit Sirius Gold Status konnten sich über Upgrade, Frühstück, Lounge Zugang und Airport Transfer freuen. Diese harten Benefits werden bei Gold gänzlich gestrichen. Nichtmal Platinum Kunden erhalten diese Gimmicks.

Das Sammeln von Statuspunkten erhöht man. Gleichzeitig werden die Statuslevel mit den Statuspunkten wiederum angepasst.

Die Infos zum neuen Jumeirah One Programm:

„About the Jumeirah One programme
When will the new programme, Jumeirah One, launch?
The new programme will be launched on 21 July 2020.
Why is Jumeirah’s loyalty programme changing?
At Jumeirah, we constantly strive to provide our most loyal guests with the very best that Jumeirah has to offer. Introducing enhanced privileges, customised experiences, easier ways to manage your membership account and more flexibility to use your Points, we are excited to share with you the new Jumeirah One programme and to have you be a part of this new journey with us.
Will there be a period when the current Jumeirah Sirius programme is not available and the new Jumeirah One programme is not yet up and running?
Yes, there will be a short window of downtime when we transition to the new loyalty programme. We expect this to last no more than 24 hours. You will be informed and reminded via email of this downtime period prior to it commencing.
Can I still earn Points during this downtime period?
Yes, you will be able to continue to earn Points; these will reflect in your Points balance in the new programme once it is live.
Can I still redeem/exchange Points for stays or other rewards during this downtime period?No; you will not be able to redeem your Points during this short period of downtime. An email will be sent to you in advance informing you of everything you need to know in preparation for this downtime period.
I have a future stay with Jumeirah Hotels & Resorts, booked with Jumeirah Sirius Points, but my arrival date is after 21 July 2020; will my stay still be honoured?
Yes; all redemption bookings for future stay dates will be honoured and the same terms and conditions as well as cancellation policies apply.
I have redeemed Points for a Jumeirah Sirius reward (dining certificate, spa voucher, etc.); will this still be valid?
Yes; all redemption e-certificates will be migrated over to the new Jumeirah One programme where you will be able to use any valid voucher for which you have already redeemed Points. The expiration date of the voucher will remain unchanged as will any associated Terms & Conditions.
What will happen to my Jumeirah Sirius account? Will I automatically become a Member of Jumeirah One?
Anyone with a valid Jumeirah Sirius membership will automatically become a Jumeirah One Member. You will be required to reset your password for your online account log-in and details will be sent to your registered email closer to the time.
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What tier levels are there in the Jumeirah One programme?
Jumeirah One will have four tier levels:
Member
Silver
Gold
Platinum
How can I progress from tier to tier in Jumeirah One? Have the Tier Points requirements changed?
The amount of Tier Points required to achieve or maintain has changed for Silver Tier only.
To achieve Silver status: 5,000 Tier Points are required
To achieve Gold status: 30,000 Tier Points are required
To achieve Platinum status: 90,000 Tier Points are required
How many Points will I earn in the new programme?
As with Jumeirah Sirius, all Members will collect 2 Jumeirah One Points and 2 Tier Points for every 1 USD (or equivalent) of eligible spend at Jumeirah Hotels & Resorts worldwide. Depending on your tier level, you may also receive bonus Jumeirah One Points
Silver Members receive 25% bonus Jumeirah One Points
Gold Members receive 50% bonus Jumeirah One Points
Platinum Members receive 100% bonus Jumeirah One Points
Will I keep the same tier level in the Jumeirah One programme?
Your tier level may be updated at the launch of Jumeirah One based on the qualifying criteria of the new programme. You may therefore find your membership account has been upgraded to a higher tier category.
Is membership of Jumeirah One programme free of charge?
Yes; there will be no cost to becoming a Member of Jumeirah One.
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Will there be changes to my tier level privileges in the Jumeirah One programme?
Yes; updates have been made membership privileges. Some former Jumeirah Sirius benefits that you may have been familiar with have been replaced with other exciting privileges and experiences for you to enjoy as a new Jumeirah One Member. You will be informed of these changes accordingly via email. In the meantime, here is a sneak peek of just some of the new or enhanced privileges to come:
Member
Complimentary one-night stay voucher after your first stay with Jumeirah (terms and conditions apply)
Family Membership Account
Points Transfer to other Members
Silver
Reduced Tier Points requirement to maintain your Silver tier status (5,000 Tier Points)
Family Membership Account
Points Transfer to other Members
Gold
Complimentary 5th Reward Night – book with Points and receive the 5th night with our compliments
Complimentary Silver Membership for your companion
Daily free mini bar (soft drinks)
Complimentary pressing (2 items per stay)
Chef’s Welcome when dining at select Jumeirah restaurants
Priority restaurant reservations
35% savings on entrance to Wild Wadi Waterpark in Dubai
Platinum
100% Bonus Points
Complimentary Gold Membership for your companion
Guaranteed room availability – 48 hrs prior
Early check-in of 9am
In-room check-in
Preferred room selection
Meet the Chef Experience at select Jumeirah restaurants
Kids eat for free
Burj Al Arab Helipad Photo Experience„

Hier mehr: About the Jumeirah One programme

Das Jumeirah One Programm verlangt hohe Ausgaben. Die neuen Benefits kann man als äußerst schwach beschreiben. Wer hier noch sammelt, muss Jumeirah schon sehr lieben.

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