Bei British Airways fordert ein wenig Anstand ein …
Die Situation von 2020 führt bei manchen Passagieren scheinbar zu gröberen Verspannungen. British Airways reagiert und verschärft die Bedingungen des Executive Clubs. Pöbelnden Passagieren droht eine Account Schließung. Fake News Hersteller nimmt man auch gleich mit.
.@British_Airways updated its Executive Club T&C to specifically state that your account can be shut down for "use of false, threatening, abusive or derogatory language" or "making misleading statements"
Another reminder that it's also in your interest to act honestly and kindly pic.twitter.com/L3e2orDOwZ
— JT Genter (@JTGenter) September 25, 2020
Der genaue Wortlaut:
“misconduct on board a British Airways or Airline Partner’s flight or in a Lounge or while checking-in; or
any misconduct including but not limited to the use of false, threatening, abusive or derogatory language or behaving in a threatening, abusive or derogatory manner in dealing with or directed at British Airways’ staff or the staff of any Service Partner; or
any conduct, including but not limited to making misleading statements, which causes, is intended to cause or is likely to cause a detrimental effect or reflects unfavourably on the reputation of British Airways or any aspect of its business, brands, products or services; or
failure to comply with the applicable conditions of carriage and any other applicable rules and regulations.”
Zum Executive Club: Terms and Conditions
Schau doch in unserer Boardingarea DE Facebook Gruppe vorbei –> Vielfliegerlounge
Es wird Zeit, dass Vielflieger- und sonstige Kundenbindungs-/Punkteprogramme genau der gleichen staatlichen Regulierung unterliegen wie Banken.
Gab es bei Miles&More zuletzt nicht sogar einen Getichtsprozess bezüglich eMoney-Verordnung?