Etihad hat in einer Rundmail Veränderungen bei Etihad Guest angekündigt. Leider keine guten News …

Etihad hat eine Email über Veränderungen bei Etihad Guest ausgesandt:

“Dear XYZ, to support the continued growth and evolution of your Etihad Guest membership we have conducted a review on some of your programme benefits. As a result, over the next four months, we will be making some changes to ensure they remain attractive and competitive.
From 8 October 2017
Tier Validity
We are aligning all the tiers to have the same 1 year validity. Etihad Guest Members who gain Silver, Gold or Platinum Tier status will now have 1 year to enjoy and retain these benefits.
500 Welcome Bonus Miles
Etihad Guest Members whose first flight is with Etihad Airways, Air Serbia or Air Seychelles will continue to receive 500 welcome bonus miles. However, if your first activity is with another partner airline or non-air partner, you will no longer receive the 500 welcome bonus miles.
Gold Members Lounge Access in Abu Dhabi
Etihad Guest Gold Members flying on Etihad Airways operated flights will be eligible to use the Etihad Airways Business Class Lounge* in Terminal 1 and 3 at Abu Dhabi International Airport.
Collecting miles on Etihad Airways
On two of our Etihad Airways fare classes, we are increasing the number of Etihad Guest Miles being awarded. For fare class “J” in Business will go to 200% and fare class “F” in First will go to 275%.
From 15 January 2018
GuestSeats and Upgrades
The number of Etihad Guest Miles required for a GuestSeat on Etihad Airways will decrease on certain routes and increase on others to keep our fares competitive.
You will also notice an increase of the miles required for upgrades.
Surcharge
There will be an increase of USD 50 on the Carrier Surcharge across some of our Business and First Class routes.
Open Seats on Etihad Airways
Members can still use as little as 1 Etihad Guest Mile to purchase our Open Seats redemptions, allowing you to purchase any available fare, in any cabin, including The Residence.
From 1 October 2017 on Air Serbia
Silver Members Lounge Access
Etihad Guest Silver Members will no longer have complimentary access to the Air Serbia Premium Lounge in Belgrade and the Al Reem Lounge in Abu Dhabi when flying on Air Serbia.
However, you will be able to access the Premium Lounge in Belgrade at a special discounted rate of 50% off the selected walk in rate as well as continue to enjoy the following benefits on eligible flights: priority check-in, Tier Bonus of 25% more miles and additional baggage of up to 23kg in Economy or 32kg in Business.”

Was sind die großen Veränderungen?

Statusgültigkeit

Bei der Länge der Gültigkeit des Status war Etihad eigentlich sehr großzügig. Gold und Platinum hatten zwei Jahre, jetzt nur mehr ein Jahr (+ ein paar Monate).

“4.3. Once you have attained an Etihad Guest Tier Status prior to 08 October 2017 , your status is valid for the rest of that calendar year plus:
4.3.1. one year for Etihad Guest Silver Members; and
4.3.2. two years for Etihad Guest Gold Members and Etihad Guest Platinum Members.
4.4 If you have attained an Etihad Guest Tier Status after 08 October 2017, your Tier status is valid for:
4.4.1. one year for Etihad Guest Silver Members, Etihad Guest Gold and Etihad Guest Platinum Members.
In addition you will enjoy the benefits of your Etihad Guest Tier Status for a bonus three month period immediately following the expiration of the periods mentioned specified in clauses 4.3.1,4.3.2 and 4.4.1 (as applicable).”

Zu Etihad: Terms and conditions

Premium Lounge Zugang für Gold Member

Derzeit gilt noch diese Regelung:

“Whenever you and an accompanying guest travel in Economy Class with Etihad Airways you can enjoy the luxury of our Worldwide Lounges before your flight at all our destinations. When traveling or transiting out of Abu Dhabi International Airport with Etihad Airways, you are invited to use the Al Reem Lounge facility in Terminal 1.”

Statt der Al Reem Lounge darf ein Gold Member nun in die Etihad Business Lounge in Abu Dhabi.

Die Einlösungen werden verändert

Ohne genaue Angaben wird die Meilentabelle angepasst werden. Manche Awards sollen billiger werden, andere teurer. Upgrades werden definitiv teurer.

Steuern und Gebühren werden höher

Bei einigen Strecken wird man die Gebühren um 50 USD erhöhen.

Lounge Zugang mit Air Serbia

Für Etihad Guest Silver Mitglieder reduziert man den Lounge Zutritt auf Air Serbia Tickets. Al Reem Lounge in Abu Dhabi und Air Serbia Lounge in Belgrad gibt es dann auf Air Serbia nicht mehr. IMO eine sehr seltsame Passage.

Etihad hat letztes Jahr sehr schlechte Zahlen gemeldet. Das passt perfekt in das ganze Programm Cost-Cutting:
Keine Amenity Kits mehr in der Etihad Business?
Kein kostenloses Rasierservice in der Etihad Arrivals Lounge mehr
Etihad schließt den Spa in der Lounge in London